1. Data controller
INGENIOSOFT SA DE CV, located at FRANCISCO JAVIER RUIZ ORTIZ, FAJA DE ORO 403, 3ER PISO, COL. SAN GONZALO, SALAMANCA, C.P. 36740, is responsible for processing the personal information collected through this website.
2. Information we collect
Through the contact form we may collect your name, company, work email, message, selected language, originating page, and technical security information needed to prevent abuse. We do not request sensitive personal information through this form.
3. Purposes
We use this information to respond to your request, follow up on the business conversation, prepare a proposal when requested, protect the form and website, and comply with applicable obligations. Optional website analytics are processed only after you authorize analytics cookies.
4. Service providers and transfers
We may use infrastructure, security, and email delivery providers—including Cloudflare and Resend—to operate the website and deliver your inquiry. These providers process information on our behalf under their applicable contractual and security terms and may operate infrastructure outside Mexico.
5. Retention and security
We retain information only for as long as necessary to address the inquiry, manage the resulting relationship, meet legal requirements, and protect our services. We use reasonable administrative, technical, and organizational measures appropriate to the nature of the information.
6. Your choices and ARCO rights
You may request access, rectification, cancellation, or opposition to the processing of your information, as well as revoke consent or limit its use, by emailing [email protected] with the subject “Privacy rights”. Please describe your request and provide sufficient information to locate the relevant record and verify your identity.
7. Changes
Material changes to this notice will be published on this page with a new update date. Where required, we will request renewed consent.